Book Returns & Refund Policy
Last updated: September 9, 2026
Refund window
Requests for refunds must be submitted within 14 days of purchase. Contact support before sending a book back so we can review your request and provide return instructions. Your statutory rights are not affected.
Non-refundable items
Personalized services and third-party offerings are generally non-refundable, except where required by law or as described in their applicable terms.
Damaged, defective, or incorrect books
If a book arrives damaged, defective, or is not the book you ordered, contact us with your order email, order number, and a description of the issue. We will review the issue and help arrange an appropriate resolution, which may include a replacement or refund.
Requesting a refund
Email support@swisshealth.fit with your name, order number, purchase email, product name, and reason for the request. Approved refunds will be returned to the original payment method.
Chargebacks
Please contact support before filing a chargeback so we can attempt to resolve the issue directly. Chargebacks filed without first contacting support, or found to be abusive, may be contested with the payment processor.
Contact
Swiss Health customer support: support@swisshealth.fit
2345 E Thomas Rd Ste 100, Phoenix, AZ 85016